Family Twin Room
- 2 Single beds
Hotel · Osaka · Osaka
Sarasa Hotel Shin-Osaka
A clean, functional 4-star base a short walk from Shin-Osaka Station's transport links, with reliable Wi-Fi and a range of room sizes.
- 24-hour reception and luggage storage
- On-site car park and currency exchange
- Massage services and children's buffet
7.9
Very good
2389 reviews
Booking.com 7.9 · 2389 reviews
About
Sarasa Hotel Shin-Osaka
Sarasa Hotel Shin-Osaka sits in the Nishinakajima area, about a 25-minute walk from the Osaka Museum of Housing and Living. The hotel focuses on essentials done well: reliable Wi-Fi throughout, a 24-hour reception, and a lift to all floors. On-site parking and a safety deposit box add to the convenience, while the non-smoking policy keeps the air fresh.
Rooms range from compact twins to family and triple options, all fitted with air conditioning, heating, a flat-screen TV, and an electric kettle. The Deluxe Triple and Twin Rooms add a bathtub. Families will appreciate the children's buffet at breakfast, and guests can arrange laundry service or a massage after a long day.
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
5 reasons to book- Exceptional staff ratings — Guests frequently mention the accommodating and friendly staff, which is reflected in a strong 8.7 staff rating — the highest across all categories.
- Prime location for transport — A short walk to Shin-Osaka metro station and multiple convenience stores (Seven Eleven, Family Mart) makes this an easy base for exploring the city.
- Good value for the area — With a value rating of 8.0 and a price from £409, the hotel offers competitive rates for a 4-star property near a major transport hub.
- Decent-sized rooms — Several guests mention that the rooms are surprisingly spacious, especially the double and family rooms, with comfortable beds and modern bathrooms.
- Good breakfast with local options — The American breakfast includes Japanese cuisines and fried foods, which guests found enjoyable and varied.
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Worth weighing
4 to weigh- Compact room sizes — Some guests note that the queen room is compact, which might be tight for those expecting a larger space.
- Mixed overall rating — The overall rating of 7.9 is decent but below the Osaka area average of 8.5, suggesting some inconsistency in the experience.
- No pets allowed — The hotel has a strict no-pets policy, which may not suit travellers wanting to bring their furry companions.
- Limited language support — While staff are accommodating, not all speak English, which could be a hurdle for non-Japanese speakers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Bathtub
- Air conditioning
Twin Room
- 2 Single beds,2 Double beds
- Shower
- Non-smoking
- Heating
- Bathtub
Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Non-smoking
- Heating
- Bathtub
Deluxe Room
- Non-smoking
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Room
- Air conditioning
- Heating
- Ironing facilities
- Electric kettle
- Flat-screen TV
- Bathtub (selected rooms)
Dining
- Restaurant
- Children's buffet
Wellness
- Back massage
- Head massage
- Full body massage
- Foot massage
Services
- Laundry
- Fax/Photocopying
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 2,389 reviews
Booking.com · 7.9 · 2389 reviews
7.9Verified guest“The staff were accommodating, even if not all spoke English. The warm toilet seat was pure bliss after a long day of exploring!”
7.9Verified guest“Location was a short walk to Shin-Osaka metro station, Seven Eleven and Family Mart, plus shops inside the station and USB ports for charging devices. You can find Nakau Nishinakajima right next to the property for lunch.”
7.9Verified guest“Had a really nice stay over three nights; the staff were outstandingly accommodating, and the location was perfect near two convenience stores. The room was decent size, had an electronic key card, a work desk, and a TV. We got a bidet too. Everything was simply very good.”
7.9Verified guest“Excellent location, close to convenience stores and proximity to train and metro stations.”
7.9Verified guest“We had the queen room and it was compact with a comfortable bed and modern bathroom. There were an electronic key card, a work desk, and TV provided.”
7.9Verified guest“The American breakfast was good and enjoyable, with local specialties such as Japanese cuisines and also fried food.”
04 — Location
Getting around Osaka
The property sits in Osaka.
Getting Around: With Shin-Osaka Station a short walk away, you can easily hop on the metro or shinkansen to explore Osaka and beyond.
Food & Drink: The hotel is surrounded by convenience stores (Seven Eleven, Family Mart) and local eateries like Nakau Nishinakajima for lunch, or Mushamen Shin Osaka for ramen and Danshiyaku for yakitori.
Nearby Attractions: The Osaka Museum of Housing and Living is a 25-minute walk, offering a glimpse into the city's architectural history.
7-1-17, Nishinakajima, Yodogawa-Ku, Osaka, Osaka, 532-0011, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 251 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 10:00.
Is breakfast available at the hotel?
Yes, the hotel offers an American breakfast that includes local Japanese specialties and fried foods.
Does the hotel have parking?
Yes, there is an on-site car park.
Are pets allowed?
No, pets are not allowed at the hotel.
Is there Wi-Fi in the hotel?
Yes, Wi-Fi is available throughout the property.
Are there laundry facilities?
Yes, the hotel offers laundry services and guests can use the shared laundry.
The bottom line
Sarasa Hotel Shin-Osaka is a solid, no-fuss option for travellers who value location and helpful staff over luxury. It's particularly suited to those needing easy access to Shin-Osaka Station and the convenience of nearby stores. The compact rooms and slightly lower overall rating mean it's not for everyone, but the strong service and value make it a reliable pick.
7.9A practical, well-located base with standout staff
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